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Established Member..
Established Member..
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Can't search in ESS service catalog. No results when we try to search.

Can't search in ESS service catalog. No results when we try to search.  We also get a "No link exists for this fill field" when we first click on the "Non Cart Catalog menu item".

No link exists for fill field message in ESS SC.JPG

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Super Contributor.
Super Contributor.

Re: Can't search in ESS service catalog. No results when we try to search.

Hello,

The 3 link's used when you click on the "Non Cart Catalog menu item" are "joinsvcDisplay", "incidents" and "svcCatalog.select.nc".

Could you please check if these links exist in your system.

If yes could you please provide a detailled log file with these parameters :

rtm:4

debugdbquery:999

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Established Member..
Established Member..

Re: Can't search in ESS service catalog. No results when we try to search.

Looks like we are missing the "svcCatalog.select.nc" link record.

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Established Member..
Established Member..

Re: Can't search in ESS service catalog. No results when we try to search.

Following up with HP Support to see if they can send me that link record.

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