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Trusted Contributor.
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Capture activity for change open

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Dear Experts,

We are using SM 9..41 with PD. When we create a change, the "Open" activity is not being captured even though an action is specified in the activityactions for cm3r is specified.

please assist us how to capture that.

Regards

HR

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Super Contributor.
Super Contributor.

Re: Capture activity for change open

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Hello,

 

I have attached the activityactions that generate the Open activity in the Change record.

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Super Contributor.
Super Contributor.

Re: Capture activity for change open

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Hello,

 

I have attached the activityactions that generate the Open activity in the Change record.

Global Support Delivery Software Support Expert

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.

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Trusted Contributor.
Trusted Contributor.

Re: Capture activity for change open

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Hi PLP,

Thanks for the unload and it solved the issue. 

-HR

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