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Absent Member.. Absent Member..
Absent Member..
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Change Search screen for Problem

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Hello

 

In the Search Screen for Problem, the field "Tickets that are" is always set to Open.

I would like to set it to nothing.

 

Could you help ?

 

Thanks

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Absent Member.
Absent Member.

Hi,

 

This is hardcoded in RAD however you can change it easily using rca.search display screen.

Type ds in command prompte,search for rca.search and in Initialization expressions put following :

$search.open.flag=""

 

 

hth,

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Absent Member.
Absent Member.

Hi,

 

This is hardcoded in RAD however you can change it easily using rca.search display screen.

Type ds in command prompte,search for rca.search and in Initialization expressions put following :

$search.open.flag=""

 

 

hth,

View solution in original post

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Absent Member.. Absent Member..
Absent Member..

Thanks a lot, it's working 🙂

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