Change Search screen for Problem

[DelaunayM]

Hello

In the Search Screen for Problem, the field "Tickets that are" is always set to Open.

I would like to set it to nothing.

Could you help ?

Thanks

[Pikutj · Accepted solution]

Hi,

This is hardcoded in RAD however you can change it easily using rca.search display screen.

Type ds in command prompte,search for rca.search and in Initialization expressions put following :

$search.open.flag=""

hth,

[DelaunayM]

Thanks a lot, it's working 🙂