Norita Super Contributor.
Super Contributor.
236 views

Change Workflow is not displayed for one change category only (SM 7.02)

Jump to solution

The Workflow tab shows a blank page. This happens only for one change category.

The associated format is cm3rcategory.

Here is an image to illustrate the symptom   (SM 7.02)  (please look at the empty graph shown at the bottom of the image)

Thanks in advance,

Norita

Good questions will have Good answers
0 Likes
1 Solution

Accepted Solutions
-m- Absent Member.
Absent Member.

Re: Change Workflow is not displayed for one change category only (SM 7.02)

Jump to solution

Troubleshooting:

Remove a phase from the category record, save changes, exit the record, and access the category again.

Repeat this process until it works or there are no more phases.

 

Assuming it starts working, review the Change Phase record that was last removed.

Focus attention on the Auto Open Tasks tab (check for invalid Categories).

4 Replies
-m- Absent Member.
Absent Member.

Re: Change Workflow is not displayed for one change category only (SM 7.02)

Jump to solution

Troubleshooting:

Remove a phase from the category record, save changes, exit the record, and access the category again.

Repeat this process until it works or there are no more phases.

 

Assuming it starts working, review the Change Phase record that was last removed.

Focus attention on the Auto Open Tasks tab (check for invalid Categories).

Micro Focus Expert
Micro Focus Expert

Re: Change Workflow is not displayed for one change category only (SM 7.02)

Jump to solution

The Workflow widget is also quite touchy regarding format changes.

But as this appears to be the oob format (right?), you can exclude that.

0 Likes
Acclaimed Contributor.. Vadim Gorda Acclaimed Contributor..
Acclaimed Contributor..

Re: Change Workflow is not displayed for one change category only (SM 7.02)

Jump to solution

Hello,

Like -m- said try to catch the bad phase. From my past experience it does happen when something I wrong with phase record which is used in WF.

0 Likes
Norita Super Contributor.
Super Contributor.

Re: Change Workflow is not displayed for one change category only (SM 7.02)

Jump to solution

Thanks  -m-  ¡it works! following the steps you suggest to me.

 

best regards,

Norita

Good questions will have Good answers
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.