Change approval notification is not triggering for 2nd approver(future) after the 1st approval Topic
I am having some issues getting the htm email notification for the 2nd approver(future or the 2nd sequenceapprover) in Change Management.
We have added and approval containing 2 approvers (sequence 1 = approver1 and sequence2=approver2). The email is triggerringnormally for the 1st approver once landed in the approval phase.
I have tried using the following condition to the notification as suggested in a previous forum but i am still having issues.
not (null(current.pending.groups in $L.file)) and not (same(approvals.required in $L.file, approvals.required in $L.file.save))
Any assistance would be greatly appriciated.