Super Contributor.. Rima_Fara Super Contributor..
Super Contributor..
314 views

Changing name of existing Support Group

Jump to solution

Hi,

 

i want to know how can i change the name of a support group?

i wan't create a new group but changing the display name of this group?

 

Regards.

0 Likes
1 Solution

Accepted Solutions
Micro Focus Expert
Micro Focus Expert

Re: Changing name of existing Support Group

Jump to solution

Hi,

 

Great. Please accept it as a solution. 

 

Thanks in advanced,

 

If you feel this was helpful please click the KUDOS! thumb below!
0 Likes
3 Replies
Highlighted
Micro Focus Expert
Micro Focus Expert

Re: Changing name of existing Support Group

Jump to solution

Hi,

 

If you are talking about assignment groups, the field name is a unique key so, if you change it you could lose the reference for the current tickets assigned to it. I recommend you to create a new one.

 

Regards,

If you feel this was helpful please click the KUDOS! thumb below!
Super Contributor.. Rima_Fara Super Contributor..
Super Contributor..

Re: Changing name of existing Support Group

Jump to solution

Hi,

 

Thank you for your response, it's clear 🙂

 

Regards.

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Changing name of existing Support Group

Jump to solution

Hi,

 

Great. Please accept it as a solution. 

 

Thanks in advanced,

 

If you feel this was helpful please click the KUDOS! thumb below!
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.