Honored Contributor.. Ivis Honored Contributor..
Honored Contributor..
252 views

ChatOps - issues - anybody has this working?

Hi - installed chatOps 1.3 and connected to slack. All that works. 

But communcation out from SM to slack is buggy - If i try to create a war room (i.e major incident) nothing is happening - and yes I have installed a webhook and updated rulesets and script chatOps in SL. 

When i try to update an incident from slack - i get the error - incident updated, 

Failed to add the activity for incident IM11257
"*Reason*: _Incident record updated._"

From BOT server: 

, Unrecoverable error in application: se.external.add.record on panel exit.normal, Process panel exit.normal in RAD se.external.action encountered error in line 1 (se.external.action,exit.normal), Cannot evaluate expression (se.external.action,exit.normal), Cannot evaluate expression (se.external.action,exit.normal), Bad arg(2) oper = (se.external.action,exit.normal), Cannot evaluate expression jscall("RestfulMain.calljsscript", "if(vars.$L_mode==\"add\")

But it still gets updated - so dont understand why. 

Anoying this is - anyone with suggestions on how to communicate from SM server to Slack and why it is not working? 

Thanks 

Ivis. 

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.