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Trusted Contributor.
Trusted Contributor.
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Create new dashboard

Hi Team,

I need to create a new dashboard which will display incident tickets that is going to breach the SLA. It should display tickets only from specific groups.

Can some1 please suggest how can i acheive the same.

Thanks

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Honored Contributor.. Honored Contributor..
Honored Contributor..

Re: Create new dashboard

Can you do something like the underlined part on your report query?  This is similar to a report I have set up:

(flag=true) and (priority.code="1" or priority.code="2") and ( assignment isin {"AssignmentGroup1","AssignmentGroup2","AssignmentGroup3"}

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