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Outstanding Contributor..
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Data segregation

Hello Team,

How can we restrict data segregation without multi tenancy? We need to implement service desk for other customer? 

They should not see any data of other customer. Kindly suggest me how we can restrict them!!!

Version : 9.33 P3

Best Regards,
Tom
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Knowledge Partner
Knowledge Partner

Re: Data segregation

Mandanten is the feature for this.. Take a look at the help item bellow.. I also applies for your version

https://s3.amazonaws.com/smhelpcenter/smhelp941/classic/index.html#security/concepts/mandanten_file_security.htm?Highlight=scaccess

 

Regards,
Breno Abreu

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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: Data segregation

This can be implemented with SM 9.33 P3

Best Regards,
Tom
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Highlighted
Knowledge Partner
Knowledge Partner

Re: Data segregation

Yes, since old Service Center 6.. same thing.. I just don't have the link for SM 9.33 online help (if its available...)

Quite simple and 100% functional. 

Regards,
Breno Abreu

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