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Absent Member.
Absent Member.
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Difference in time format

We have sm 7.11 installed in our environment.Today we observed a strange thing. One interaction is having open time in the format 03/14/2016 11:33:00 am while other interaction is showing time format 03/14/16 10:34:00.

Please suggest some solution as it is a critical issue for us
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Absent Member.
Absent Member.

Re: Difference in time format

When i export the interactions in excel that is where the time format changes.For some interaction the time format is mm/dd/yy hh:mm:ss:am and for some it is mm/dd/yyyy hh:mm:ss.

 

In the sm client the time format is same for all the interactions.

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Micro Focus Expert
Micro Focus Expert

Re: Difference in time format

Change your OS date time format to English, and try again.

Thanks,

Ling-Yan

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