Trusted Contributor.. Bjorn Kihlberg Trusted Contributor..
Trusted Contributor..
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Disable the category wizard when creating new incidents and problems

Version: 9.51 RTE and applications

Hi,


OOB when you open a new incident or problem you get a wizard asking you to select a category. That category is then populated in the incident/problem format. We want to disable that wizard for incidents and problems. So we would like to display the incident/problem format directly when the user press the New button.

 

/björn

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Abhijit K Acclaimed Contributor.
Acclaimed Contributor.

Re: Disable the category wizard when creating new incidents and problems

I have workaround 

Set default category as one of the main category .

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