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headstrong Honored Contributor.
Honored Contributor.
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Display Interaction solution on SRC

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Hi Experts,

 

We have SM 9.61 installed with SRC of same version.

We have a requierment that we have to show the "Solution" value in SRC when Interaction is closed.

R's headstrong

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Micro Focus Expert
Micro Focus Expert

Re: Display Interaction solution on SRC

Jump to solution

Hello,

This kind of feature was resolve with a patch for SRC version: 9.52p2. As a workaround your can follow the next steps:

In ScriptLibrary ScAPI_WSInterface_Interaction_Info I have found that Solution is put to the location attribute.
In web service ServiceCatalogAPI there is no Solution field. After I added field location, with caption Solution. Solution appeared in SRC interface.

 

1 Reply
Micro Focus Expert
Micro Focus Expert

Re: Display Interaction solution on SRC

Jump to solution

Hello,

This kind of feature was resolve with a patch for SRC version: 9.52p2. As a workaround your can follow the next steps:

In ScriptLibrary ScAPI_WSInterface_Interaction_Info I have found that Solution is put to the location attribute.
In web service ServiceCatalogAPI there is no Solution field. After I added field location, with caption Solution. Solution appeared in SRC interface.

 

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