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Micro Focus Expert
Micro Focus Expert
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Does anyone know if we can still submit Enhancement Request for older Service Manager versions?

I know the new SMA solution includes Service Manager. I think it's version SM 9.5x in SMA. For SMA Enhancement Requests, it's handled by the SMA-X Idea Exchange community. What about older SM versions prior to SMA? Can we still submit ER for the older SM versions or do we need to use the SMA-X Idea Exchange community for the older SM versions too?

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Knowledge Partner
Knowledge Partner

Re: Does anyone know if we can still submit Enhancement Request for older Service Manager versions?

I've always used Regular Support to request Enhancements. 

I can't recollect a single time when it worked, bu you can still try. 

Regards,
Breno Abreu

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Micro Focus Expert
Micro Focus Expert

Re: Does anyone know if we can still submit Enhancement Request for older Service Manager versions?

🙂

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