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Email Notification Issue

Dear Experts,

I have issue in Sending mail from HP service Manager, the tool didn't send any mail , and after check the Connect it Log , i get the below error, I need a help to solve the issue :

2016/11/21 12:14:8.100 1 1 (-52) Cannot parse encoding data in XML file 'seslist.xml'.
2016/11/21 12:14:8.551 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address sdteam@ehs.com.jo
2016/11/21 12:14:8.551 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address nadeen.maaiah@ehs.com.jo
2016/11/21 12:14:8.551 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address ejazairy@khcc.jo
2016/11/21 12:14:8.567 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address Rayah.AlNsour@ehs.com.jo
2016/11/21 12:14:8.567 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address iyad.Fararjeh@ehs.com.jo
2016/11/21 12:14:8.567 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address Ramie.AlHamad@ehs.com.jo
2016/11/21 12:14:8.567 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address sdteam@ehs.com.jo
2016/11/21 12:14:8.567 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address Ramie.AlHamad@ehs.com.jo
2016/11/21 12:14:8.583 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address ghaith.aljaghbeer@ehs.com.jo
2016/11/21 12:14:8.583 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address ejazairy@khcc.jo
2016/11/21 12:14:8.583 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address sdteam@ehs.com.jo
2016/11/21 12:14:8.583 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address Ramie.AlHamad@ehs.com.jo
2016/11/21 12:14:8.598 0 4 [(RetrieveemailListSrc) RetrieveemailList] sm_email_address Tareq.Adarbeh@ehs.com.jo
2016/11/21 12:14:13.621 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) SMTP server error: 5.7.1 Sender ID (PRA) Not Permitted (550).
2016/11/21 12:14:13.621 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) The message could not be sent correctly to the server 10.123.110.220.
2016/11/21 12:14:13.621 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) The connector was unable to send the e-mail to the server.
2016/11/21 12:14:18.862 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) SMTP server error: 5.7.1 Sender ID (PRA) Not Permitted (550).
2016/11/21 12:14:18.862 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) The message could not be sent correctly to the server 10.123.110.220.
2016/11/21 12:14:18.862 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) The connector was unable to send the e-mail to the server.
2016/11/21 12:14:23.854 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) SMTP server error: 5.7.1 Unable to relay (550).
2016/11/21 12:14:28.877 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) SMTP server error: 5.5.2 Need rcpt command (503).
2016/11/21 12:14:28.877 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) The message could not be sent correctly to the server 10.123.110.220.
2016/11/21 12:14:28.877 0 1 [(OutMailMessageDst1) OutMailMessage] (-499) The connector was unable to send the e-mail to the server.

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