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Absent Member.
Absent Member.
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Email notification issue

Hi Team,

We have 50%,75%,100%,200% alerts configured for SLA's.What ever the alert time is defined it can be seen in the ticket in the upcoming alerts tab,however the email notifications are not getting triggered.Also we have upgraded from 9.31 to 9.40

Regards,

Sai Prabhu

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