Enable tags for all document types in knowledge management
I have service manager v9.41 with SOLR search engine configured.
I am setting up KM module in the environment. one of the requirement is to enable tags for all document types available out of the box. I could see that only 'reference' document type is having 'tags' array option listed.
Is there any change required to be made on any script Library inorder to make the tags be available and work for all the document types available out of the box ?.
Re: Enable tags for all document types in knowledge management
To add tags to the other Document Types simply add the field to those formats in Forms Designer. You do not need to make any changes to scriptlibraries.