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Super Contributor..

Error, when I try the Upgrade SM 9.40 to 9.41

Hi Experts of Service Manager

I have an issue, when I apply the patch 9.41 of Service Manager.  Currently I have installed the version 9.40.

I reviewed the table "PATCHRELTOC" but doesn´t exist.

 The log is the following:

cannot reset (sm.patchrel.reset.file,kill)
Additional errors have been written to the log. Contact your system administrator (sm.patchrel.reset.file,kill)
SQL State: 42000-8180 Message: [Microsoft][ODBC SQL Server Driver][SQL Server]No se puede preparar la instrucción o instrucciones. (sm.patchrel.reset.file,kill
SQL State: 42S02-208 Message: [Microsoft][ODBC SQL Server Driver][SQL Server]El nombre de objeto 'PATCHRELTOCM1' no es válido. (sm.patchrel.reset.file,kill)
Unrecoverable error in application: wizard.run on panel call.init.process
Unrecoverable error in application: se.call.process on panel call.rad.1
Unrecoverable error in application: sm.patchrel.load.transfer on panel reset.patchreltoc
Unrecoverable error in application: database.engine on panel call.search.engine.1

Any idea to solve it!


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