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Error while updating incident

Hi dears, 
i faced this problem while updating an IM Could any one help me regarding this issue: 

"Query field (name) in (contacts) not defined in dbdict (display,show.rio)"

 

The system was working fine but this issue rasied today only, any clue? 

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Re: Error while updating incident


If no code change has occured and this issue just appeared out of nowhere, I would try bouncing

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Re: Error while updating incident

I'm betting there _was_ a code change, and I bet it's either in the IM.update.incident formatctrl record or the probsummary formatctrl record.  You've got code that's running on display or initial, and have, most likely, forgotten the ' in $file' portion of the code.  So instead of the system doing something like:
contact.name = name in $file
you've got it trying to do 
contact.name = name

and that 'name' isn't a variable the system can resolve, so it tosses you that error message.  So check your code for what's changed and see if you're missing an 'in $file'

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Re: Error while updating incident

you can check there is no such field "name" in the table "contacts".

you can go to dbdict to check all fields of table "contacts"

I guess you need "contact.name" not "name"

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