Export tool for historical system
Good afternoon. We are transitioning over to the HP IS Help desk system with the network. We have a historical ticketing system that we would like to extract the data to be able to search the information. The system OS is outdated and cannot be update to a new machine (license). The system is Peregrine Service Center v2.1 SP3g. I know HP took over the Peregrine product when they went out of business years ago. We need to extract the data, but not import it into the new HP IS Help desk system. Peregrine had a proprietary database, so we are not able to extract the data ourselves. Does HP have a tool to extract this data? Thank you.