Find a top horizontal menu
Can I have more details?
cc.edit.incident - found in the RAD catalog,
DisplayOption - found in the instructions, but there is no mention of the menu that I see in interaction.
From what action did you take the screenshot? I guess your screenshot was taken when your trying to open a new SD ticket? If yes, Kindy try checking in displayoption and search for...
Sample: If your looking for that 2nd icon - Save & Exit:
Screen ID: sd.new
Default Label: Save & Exit
Note: Make sure to try first on your TEST environment.
I suppose that is update of Resolved (status=Resolved) Interaction and display name of this button is "back to work"
Artem give a screenashot of this DO for us.