Highlighted
Absent Member.. Absent Member..
Absent Member..
277 views

Full reindex is not active

i can't click on full reindex for knowldegebase ,

alos the list of km server won,t be shown though the km srever is  added and verified.

0 Likes
1 Reply
Highlighted
Micro Focus Expert
Micro Focus Expert

Re: Full reindex is not active

In the sm,.ini confirm you have these two parameters:
plugin0:kmplugin.dll
KMSearchEngineClass:com.hp.ov.sm.server.plugins.knowledgemanagement.solr.KMSolrSearch

Check SOLR
Stop the SOLR search engine
Start the SOLR searh engine
Open a brower and go to http://<server>:8080/KMCores (this is the SOLR search engine)
If you see the SOLR admin panel then SOLR is up and running

Check SM
Login to Service Manager and go to Knowledge Managment > Configuration > Configure Search Servers
You should see the container you created for this seearch server
Inside you should see the server, port and it's listed as Master
Confirm that you can Verify Server
Go the Knowledge_Library
Look to see if you see info in the Status tab.

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.