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Super Contributor.
Super Contributor.
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Function to archive files

Is there a function to archive files in Zip or another format in SM 9.50?

I need this for SmartEmail archive attachment mail when forming Interactions.

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2 Replies
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Honored Contributor.
Honored Contributor.

Re: Function to archive files

Hello Artem

Thanks for contacting us.

it's not very clear what you are intending to do. please confirm that what you want to do, is to compress the attachments that come with the opening of the ticket or record thru Smart Email.

BR!

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Super Contributor.
Super Contributor.

Re: Function to archive files

Rightly, I want to form an archive rather than create an .eml

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