Generating Reports in IM of HPSM
Please let me know the steps to generate the reports in HPSM. I need to generate the reports of Incident Module of HPSM.
Re: Generating Reports in IM of HPSM
This is a rather broad question. Can you be more specific about report data, format, frequency, etc.? Also, what version of SM are you running?
Reports can be as simple as (A) searching IM tickets and adding columns to the search returns and exporting the list, or (Z) using the SM Reporting functionality to do all manner of reports and dashboards, or (*) anywhere in between.