ALERT! The community will be read-only starting on April 19, 8am Pacific as the migration begins. Read more for important details.
ALERT! The community will be read-only starting on April 19, 8am Pacific as the migration begins.Read more for important details.
Fleet Admiral
Fleet Admiral
3894 views

Get list of interactions\incidents for current user

Jump to solution

if the operator, while in the interaction, presses the button that will open the list of all interactions in which the initiator of this interaction is also the initiator.

Same for Incidents (probsummary)

0 Likes
16 Replies
Commodore
Commodore

If you have paid technical support, then you can open a service ticket. Microfocus specialists have the ability to connect to your server to help you.

Fleet Admiral
Fleet Admiral

We have not support, only forum (here)

As i can see SM start several wizards, first of them "context start" next one "context choose" and then "context interaction"

Wizard table have no language field.

All what i can do it is compare this wizards from my WIN-client (RUS) and opened from WEB-client (with EN interface) and i did not find any differences.

The last wizard ("context interaction") launches the final form - "incidents.qbe.g", which has language options. But even after i copy EN form to RU (change lang.) nothing changed

0 Likes
Fleet Admiral
Fleet Admiral
still need help
0 Likes
Commodore
Commodore

Сompare your RU-EN forms in wizard. And check all EN forms have RU copy.

View solution in original post

Fleet Admiral
Fleet Admiral

3_butt_005.jpg

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.