if the operator, while in the interaction, presses the button that will open the list of all interactions in which the initiator of this interaction is also the initiator.
Same for Incidents (probsummary)
If you have paid technical support, then you can open a service ticket. Microfocus specialists have the ability to connect to your server to help you.
We have not support, only forum (here)
As i can see SM start several wizards, first of them "context start" next one "context choose" and then "context interaction"
Wizard table have no language field.
All what i can do it is compare this wizards from my WIN-client (RUS) and opened from WEB-client (with EN interface) and i did not find any differences.
The last wizard ("context interaction") launches the final form - "incidents.qbe.g", which has language options. But even after i copy EN form to RU (change lang.) nothing changed