ALARMus Acclaimed Contributor.
Acclaimed Contributor.
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Get list of interactions\incidents for current user

if the operator, while in the interaction, presses the button that will open the list of all interactions in which the initiator of this interaction is also the initiator.

Same for Incidents (probsummary)

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3 Replies
Micro Focus Expert
Micro Focus Expert

Re: Get list of interactions\incidents for current user

Hello,

Could you please be more specific regarding your expected behavior? I was trying to use the same feature and it seems to be OOB.

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ALARMus Acclaimed Contributor.
Acclaimed Contributor.

Re: Get list of interactions\incidents for current user

Can you display step by step how does it work in OOB.

I have a button to display that, after press it i see table with 2 lines: opened and closed records with quantity, but if i press for some of them it back me to first list of all records

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ALARMus Acclaimed Contributor.
Acclaimed Contributor.

Re: Get list of interactions\incidents for current user

If i use ENG as default language in browser - then i get list which i need.

But if i use my language for browser, then i will not get final list of selected interactions 

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