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HP SM OMI Integartion Issue - ValidationFailedException: Validation failed for probsummary

Hi All,

We are integrating HPSM  9.32 with HP BSM 9.23. While integartion we saw the following error in the log file.

"11/13/2015 10:18:43  RAD E Script <unknown script>  line 0: ERROR uncaught exception: ValidationFailedException: Validation failed for probsummary - failed to add record at char 1 10860(  8320)

11/13/2015 10:18:43  RTE E Script failed: Error in executing script BDM_SM.processRequestError in executing script 'BDM_SM.processRequest'Error in executing script BDM_SM.processRequest: ValidationFailedException: Validation failed for probsummary - failed to add record 10860(  9600)

11/13/2015 10:18:43 JRTE E Caught exception:com.hp.ov.sm.common.core.DAOValidationFailedException: : Validation failed for probsummary - failed to add record               at com.hp.ov.sm.server.utility.DAOThread.handleRequest(Native Method)            at com.hp.ov.sm.server.utility.DAOThread.processRequest(DAOThread.java:334)                at com.hp.ov.sm.server.utility.DAOThread.processRequest(DAOThread.java:223)                at com.hp.ov.sm.server.utility.DAOThread.process(DAOThread.java:194) at com.hp.ov.sm.server.utility.DAOThread.run(DAOThread.java:117) 10860(  9600)

11/13/2015 10:18:43 JRTE E RESTful service exception:com.hp.ov.sm.common.core.DAOValidationFailedException: : Validation failed for probsummary - failed to add record               at com.hp.ov.sm.server.utility.DAOThread.handleRequest(Native Method)            at com.hp.ov.sm.server.utility.DAOThread.processRequest(DAOThread.java:334)                at com.hp.ov.sm.server.utility.DAOThread.processRequest(DAOThread.java:223)                at com.hp.ov.sm.server.utility.DAOThread.process(DAOThread.java:194) at com.hp.ov.sm.server.utility.DAOThread.run(DAOThread.java:117)  9008( 11048)"

HOwever this was overcome by using the below link and commenting the lines in IncidentDOA Script.

Forum Link which points to Error and the Change

 

http://community.hpe.com/t5/HPE-Service-Manager-Service/BDM-Mapping-for-integration-between-SM-and-OMi/td-p/4729861

 Change to IncidentDAO

"*if( obj.category != "incident" )

throw new lib.BasicDAO.ValidationFailedException(this.tableName, "The BDM incident_type (Category field of probsummary) has to be \"incident\" while creating a new incident in SM.");*/"

Now the error has changed to below. Has someone faced and rectified similar issue.

"

RTE I Undisplayed message:Script <unknown script>  line 0: ERROR uncaught exception: ValidationFailedException: Validation failed for probsummary - failed to add record at char 1  10624(  2664) 11/13/2015 11:04:34  RTE I Undisplayed message:[ERROR][BDM_SM]: Exception lineNumber: 0

  10624(  2664) 11/13/2015 11:04:34  RTE I Undisplayed message:[ERROR][BDM_SM]: Exception fileName:

  10624(  2664) 11/13/2015 11:04:34  RTE I Undisplayed message:[ERROR][BDM_SM]: Exception message: Validation failed for probsummary - failed to add record

  10624(  2664) 11/13/2015 11:04:34  RTE I Undisplayed message:[ERROR][BDM_SM]: Exception name: ValidationFailedException

  10624(  2664) 11/13/2015 11:04:34  RTE I Undisplayed message:[ERROR][BDM_SM]: Exception objectName: probsummary

  10624(  2664) 11/13/2015 11:04:34  RTE I Undisplayed message:[ERROR][BDM_SM]: Caught exception in processRequest: ValidationFailedException: Validation failed for probsummary - failed to add record"

 

 

 

 

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