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Regular Contributor.
Regular Contributor.
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HP Service Manager - CaseExchange Content Pack - imTask integration

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Dear all,

I have a question on the CaseExchange Content Pack. From the documentation I can see it will enable sync between 2 HP Service Manager at Incident Module level.

The functionality is available also for ImTask or if not, it will be availabe in the next future?

thanks

Maria

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Micro Focus Expert
Micro Focus Expert

Re: HP Service Manager - CaseExchange Content Pack - imTask integration

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Out-of-the-box we offer only Incident exchange.

Task Exchange can be customized, since our framework offers all capabilities to allow customers/partners extend to other entities.

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Micro Focus Expert
Micro Focus Expert

Re: HP Service Manager - CaseExchange Content Pack - imTask integration

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Hi Maria,

As I don't know the answer to your question, I forwarded to our integration team.

I guess we'll have an answer in the next few days.

Best regards,

Armin

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Regular Contributor.
Regular Contributor.

Re: HP Service Manager - CaseExchange Content Pack - imTask integration

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Thanks!!

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Micro Focus Expert
Micro Focus Expert

Re: HP Service Manager - CaseExchange Content Pack - imTask integration

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Out-of-the-box we offer only Incident exchange.

Task Exchange can be customized, since our framework offers all capabilities to allow customers/partners extend to other entities.

View solution in original post

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