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Absent Member.. Kevin_Peirce Absent Member..
Absent Member..
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HPSM CI modelling of thousands of similar CIs

Hi,

 

Possibly a slight cross over question into "UCMDB-land", but I'll ask here to begin with.

 

Has anyone ever had to model CIs where the relationship structure is technically rather flat but where there are literally tens of thousands of CIs?  For example, tens of thousands of laptops/PCs related to a small number of business services (less than ten.)

 

We're concerned that modelling this way could have a performance impact on HPSM and we're wondering if anyone has any practical experience and advice they'd not mind sharing.

 

Thanks in advance.

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Outstanding Contributor.. Ngoc_Ngo_SM Outstanding Contributor..
Outstanding Contributor..

Re: HPSM CI modelling of thousands of similar CIs

Hi,

 

Could you please provide us some screenshots for the same to further investigate?

 

Thank you and Best regards,

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Absent Member.. John Stagaman Absent Member..
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Re: HPSM CI modelling of thousands of similar CIs

Why would you link end user systems (laptops/PCs) to business services? That would be highly unusual.

 

Normally the configuration items which enable delivery of a service are mapped. The end user system used to consume the service is not, but is assigned to the customer. The customer is identified as a user of the service via subscription records. 

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Piku Absent Member.
Absent Member.

Re: HPSM CI modelling of thousands of similar CIs

As suggested above, PC/Laptops/Thinclient do not count in Service modeling.

Modeling means just CIs required to run the application smoothly and make it accessible out of datacenter as required. It includes all servers involved (db , web, app, load balance,storage etc), Network component like router, switches and ISP links.

Hth,
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Absent Member.. Kevin_Peirce Absent Member..
Absent Member..

Re: HPSM CI modelling of thousands of similar CIs

Thanks everyone for your replies - I think there's some very useful insights there and I'll pass them on to our design/CI guys in the team.

 

Cheers.

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