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HPSM: SOAP Fault occurred: A CXmlApiException was raised in native code : error 3 : login(3)

Hello everyone, I'm new here,

I'm trying to connect to HPSM but this message appears:

Authentication failed. Contact your system administrator for assistance. 

SOAP Fault occurred: A CXmlApiException was raised in native code : error 3 : login(3): Invalid login name/password. Please try again.

Any ideas? How can i solve it? Thanks in advance

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Re: HPSM: SOAP Fault occurred: A CXmlApiException was raised in native code : error 3 : login(3)

Hi Can you share the sm.log file and any other log files if you are creating any logs specific to the ports. 

Also need to see the sm.ini and cfg file. Can you attache these files here.

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