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HPSM v9.51 problem with cyrillic

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Hello,

We have modified DB collation to "Cyrillic_General_100_CI_AS" and when we try to save something in cyrillic, we can save incident but we get a lot of question marks ????????? after we refresh incident.

We have put language:utf8 inside of sm.ini for the test but it didn't work out...

Does anyone know what else we need to do?

Best regards,

Dino

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Re: HPSM v9.51 problem with cyrillic

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Hello guys,

I have solved this problem but it is a bit complex for existing systems because when Installing database you need to select "Unicode" as database type.

Then all existing data need to be migrated to new "UNICODE" DB.

Best regards,

Dino

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Outstanding Contributor.
Outstanding Contributor.

Re: HPSM v9.51 problem with cyrillic

Jump to solution

Hello guys,

I have solved this problem but it is a bit complex for existing systems because when Installing database you need to select "Unicode" as database type.

Then all existing data need to be migrated to new "UNICODE" DB.

Best regards,

Dino

View solution in original post

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