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Norita Super Contributor.
Super Contributor.
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Help field context in SM 9.34

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Hello,  I need to know if a help field context can be activated in SM 9.34  (I'm using Process Designer)

Example, I'm on a change register and I have to choose a value from the initial.impact field, then I would like to have a button or icon to show a text with a brief description referred to the initial.impact field.  In the same way for any field as a kind of "context help"

¿is it possible to configure?

Thanks in advance,

Good questions will have Good answers
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Carlos_V_SM Acclaimed Contributor.
Acclaimed Contributor.

Re: Help field context in SM 9.34

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Hello Norita,

Hope you are doing fine.

I believe this configuration was already made, please tke a look:

Help Contents Help icon Open the Help window. The Help system must be install for this to be enabled.

Help on Field Help on Field icon View pop-up help for the current field. Press Ctrl+H as a shortcut, or click the Help on Field icon on the toolbar. This is not enabled on the out-of-box system.

Help on Form View pop-up help for the current form. This is not enabled on the out-of-box system.

About  Service Manager Client Access version and copyright information; link to Hewlett-Packard or Eclipse.org. You can also link to details about features, plug-ins, and configuration.

About  Service Manager Server Access information about the version, network address, host, port, hardware, and operating system.

Carlos Villalobos R
Customer Support Engineer
If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
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Carlos_V_SM Acclaimed Contributor.
Acclaimed Contributor.

Re: Help field context in SM 9.34

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Hello Norita,

Hope you are doing fine.

I believe this configuration was already made, please tke a look:

Help Contents Help icon Open the Help window. The Help system must be install for this to be enabled.

Help on Field Help on Field icon View pop-up help for the current field. Press Ctrl+H as a shortcut, or click the Help on Field icon on the toolbar. This is not enabled on the out-of-box system.

Help on Form View pop-up help for the current form. This is not enabled on the out-of-box system.

About  Service Manager Client Access version and copyright information; link to Hewlett-Packard or Eclipse.org. You can also link to details about features, plug-ins, and configuration.

About  Service Manager Server Access information about the version, network address, host, port, hardware, and operating system.

Carlos Villalobos R
Customer Support Engineer
If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
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Carlos_V_SM Acclaimed Contributor.
Acclaimed Contributor.

Re: Help field context in SM 9.34

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Carlos Villalobos R
Customer Support Engineer
If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
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