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Help need on how to configure mouse over text/help on Incident form fields in HP SM9.4

Hi

can any one help me how to configure mouse over text on HP SM 9.4 Incident forms?

When a mouse is hover on any field/label on Incident form it should show the text that are going to cofigure for each.

Thanks & Regards,

D_M_K

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Re: Help need on how to configure mouse over text/help on Incident form fields in HP SM9.4

Hi dmk

hope you are doing fine.

I have a question, what kind of information do you want to display? is the information any user can see using ctrl + H?

As I remember you can display information but not for all the fields, just some of them but I not remember exactly each ones.

Carlos Villalobos R
Customer Support Engineer
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Re: Help need on how to configure mouse over text/help on Incident form fields in HP SM9.4

Hi, Can you please share if your issue is resolved ? If yes then you can post the answer here, it ll help others too. If not then you can log a case with HP Software support or Professional Services for customization requests.
Regards,
HPE Software Support

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