Regular Contributor.
Regular Contributor.

Help with button to form relation

Hi All,

New to Service Manager.

Need to edit a form to add a new field into it.

The form open from a button click . 

The button properties is as shown below. Can somebody please help with the [$edit.rd.attach.record] .

I am bit confused ,if its a variable just used to check the condition to open the form.

Where should I search and update if I want to open another new form in place of the existing form the button opens.





Thanks in advance,


2 Replies
Micro Focus Expert
Micro Focus Expert

Re: Help with button to form relation

Hi Albin,

what do you want to achieve ? 

If you have some "process" with different formats depending on content of fields, this is easier to achieve with Process Designer. 

Which ServiceManager Version do you use ? 

As stated already in the other post, please consider to take a basic Administrator Training.  

Best regards,


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Super Contributor.. Super Contributor..
Super Contributor..

Re: Help with button to form relation

can you explain in detail.

the properties you are looking are DVD in service manager, you can go to help section of Service manager to get more knowledge on how DVD works. 



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