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Absent Member.. Absent Member..
Absent Member..
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How can we mass close changes/Tasks

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Hi Guys,

We are migrating from SD 4.5 to SM 7.11.
The changes are migrated. But the Closed ones are still showing in the To Do List (eventhough the status is set to closed). However if we click on a change that the status is set to close, we can still see the "Close" button.

Is there any flag? or a way to mass close the changes?


Thanks

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Absent Member.
Absent Member.

The open field in a change ticket indicates whether the change is active.

The change tickets you imported likely do not have open set to false.

 

The display option for Close includes the condtion (open in $L.file=true) as one of it's elements. If the open field were set correctly, the Close button would not appear.

The delete condition for change records in the ToDo list is: (open in $L.file=false). They are not deleted based on the status field, but based on the open field.

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Absent Member.
Absent Member.

The open field in a change ticket indicates whether the change is active.

The change tickets you imported likely do not have open set to false.

 

The display option for Close includes the condtion (open in $L.file=true) as one of it's elements. If the open field were set correctly, the Close button would not appear.

The delete condition for change records in the ToDo list is: (open in $L.file=false). They are not deleted based on the status field, but based on the open field.

View solution in original post

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Fleet Admiral Fleet Admiral
Fleet Admiral

Hello,

MAss update with setting this field to false may also be a solution

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Absent Member.. Absent Member..
Absent Member..
Thanks Guys. :smileyhappy:
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