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Absent Member.. Absent Member..
Absent Member..
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How to Clone KM Article?

Hi Experts,

 

I would like to know how to clone KM article in HPSM v9.40?

 

I mean a button that will clone a copy of an existing KM article; fields and metadata to a new article.

Please give your valuable input on the same. I don't really have any idea how to achieve the same.

 

Regards,

Avi

 

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2 Replies
Micro Focus Expert
Micro Focus Expert

Are you wanting to just duplicate a document here and there or looking to duplicate many all at once? The ability to duplicate a knowledge document has never been a feature.

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Absent Member.. Absent Member..
Absent Member..

Hi Brett,

 

Thanks for your reply.

Yes actually I am looking for duplicating one knowledge document means cloning a document.

Just like we have Clone Incident button so that we can clone one incident.

 

So, is it really posible because our client is looking for that only? Or can I say them that this is not possible?

 

Please give your valuable input on the same.

 

Regards,

Avi

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