How to Clone KM Article?
I would like to know how to clone KM article in HPSM v9.40?
I mean a button that will clone a copy of an existing KM article; fields and metadata to a new article.
Please give your valuable input on the same. I don't really have any idea how to achieve the same.
Are you wanting to just duplicate a document here and there or looking to duplicate many all at once? The ability to duplicate a knowledge document has never been a feature.
Thanks for your reply.
Yes actually I am looking for duplicating one knowledge document means cloning a document.
Just like we have Clone Incident button so that we can clone one incident.
So, is it really posible because our client is looking for that only? Or can I say them that this is not possible?
Please give your valuable input on the same.