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Opentec Trusted Contributor.
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How to add status to problem in HPSM 9.20?

I can not find the script "custom" in script library.

Please help me.

thanks

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Acclaimed Contributor.. Vadim Gorda Acclaimed Contributor..
Acclaimed Contributor..

Re: How to add status to problem in HPSM 9.20?

Hello

not sure if it is your case , but chec the  ModuleStatus and try to add a new value there.

If that is not solving the issue, please describe it in more details.

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Absent Member.. John Stagaman Absent Member..
Absent Member..

Re: How to add status to problem in HPSM 9.20?

The "custom" script relates to process designer modules, none of which are present in 9.20.

Add the new status to the Module Status table for the rootcause table. You may have to regen the associated global list.

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