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Absent Member.
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How to create a closure code?

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How to create a closure code for interaction/incidents?

HPSM 9.20.

Thanks!

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Re: How to create a closure code?

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Hello,

Check the probcause table. In that table are defined closure codes and you can add you own in there.

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Re: How to create a closure code?

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Closure Code in Interaction/Incidents will be with Combo Box. You have two options in adding a Closure Code in modules.

1) Create a global List and add the Display/List Variablce in Combo Box

2) Straightly Add the Closure Codes in Combo Box.

 

 

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Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..

Re: How to create a closure code?

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Hello,

Check the probcause table. In that table are defined closure codes and you can add you own in there.

View solution in original post

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Absent Member.
Absent Member.

Re: How to create a closure code?

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Thank you master!

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