How to do Smart Email integration and create interaction ticket through email ?
Is there anyone who did smart email intigeration in hpsm 9.50 and create interaction record through smart email, if yes please help me in doing that, if step by step instruction guide is their please send link.
Do like to check did you sucess in setting up the inbound email creation of ticket?
Can you share your steps or setup?
I'm had follow the link but only able to read the mail but not process the email (mail got stuck in integration manger task log)