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Super Contributor.. Super Contributor..
Super Contributor..
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How to download HP SM9.41 software?

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I wanted to install HP SM 9.41 , the latest version. Can anyone help the link to download the software? The new website is so confusing and routing to Anywhere trail version. What is the product number of HPSM9.41?

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Micro Focus Expert
Micro Focus Expert

Re: How to download HP SM9.41 software?

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You need to install 9.40 before install the patch:

https://h20575.www2.hpe.com/evalportal/displayProductsList.do?prdcenter=HPSS_SMC

And you can find all the 9.4x patchs can be downloaded at:

https://softwaresupport.hp.com/km/KM01384297

Best regards,

Ling-Yan

 

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Micro Focus Contributor
Micro Focus Contributor

Re: How to download HP SM9.41 software?

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You can get the latest 9.41 patch5 here:

https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM00971159

All the patch releases before AM 9.50 are full installation package.

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Micro Focus Expert
Micro Focus Expert

Re: How to download HP SM9.41 software?

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You need to install 9.40 before install the patch:

https://h20575.www2.hpe.com/evalportal/displayProductsList.do?prdcenter=HPSS_SMC

And you can find all the 9.4x patchs can be downloaded at:

https://softwaresupport.hp.com/km/KM01384297

Best regards,

Ling-Yan

 

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Visitor.

Re: How to download HP SM9.41 software?

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Hi,

can someone please share the link for the developer version of HP-SM incident management or working link from where we can install the software 9.41.3016-P3 version.

thanks!

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Acclaimed Contributor.
Acclaimed Contributor.

Re: How to download HP SM9.41 software?

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How about last version for 9.5x

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Visitor.

Re: How to download HP SM9.41 software?

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Sure, i am just not able to find a link to download the software. Do they have a cloud version like SNOW? So, i just create an id and use it? I just need to do something on top of the HP-SM incidents i create.

Thanks much!

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Micro Focus Expert
Micro Focus Expert

Re: How to download HP SM9.41 software?

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If you have a support agreement,  you will be able to download software in the Software Support Online portal via the Licenses and Downloads link. For patches, you can access one of the KM links mentioned previously.

For trials, I cannot see Service Manager at https://software.microfocus.com/en-us/free-trial. You will likely need to contact the Sales dept at https://software.microfocus.com/en-us/contact?utm_source=utility_nav which on the contact us link at the free trial site.

There's a cloud version but it's not for a single software but a whole suite/solution. It's called Service Management Automation (SMA). See here for more info.  https://software.microfocus.com/en-us/products/service-management-automation-suite/overview

 

 

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