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New Member.
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How to get approval history of particular end user approval group

Hi,

can any one help to get history of approvals actions(denied,approved) incidents for particular manager(group).

I have tried with following url

http://localhost:13080/SM/9/rest/changes?current.approval.gropu=<manager>&view=expand, which results all pending and expired list, now i need all ticket approved and denied by <manager>. 

can any one help to achieve this.

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Established Member..
Established Member..

Re: How to get approval history of particular end user approval group

Hi Balaji,

Are you using administrator account? If yes, you can get the lists of approved/denied tickets.


Go to command line then type,

db

ApprovalLog

You can put the Operator name of the approver or the Operator Full Name

 

Then, you can export those details.

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New Member.

Re: How to get approval history of particular end user approval group

Hi thanks for your response, Can you post the rest url for the same with parameter.

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Established Member..
Established Member..

Re: How to get approval history of particular end user approval group

Hi Balaji,

What do you mean by the rest of url? Can you please elaborate it more? Thanks!

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