How to get notified when a ticket is notified
I am using SM 9.32. I get notifications when a ticket I created is updated. How do I get notified for a ticket which I am neither the creator, nor the assignee?
In other ticketing systems from other vendors, I could associate my email address to a ticket and the system would notify me whenever that ticket was updated. I can not find such a place in SM, where should I be looking?
Re: How to get notified when a ticket is notified
you can still do that...
What you have to do is to put ur username in the Recipient field.