How to make read only field on KM for problem/solution tab?
I am working on modified worklfow for KM and I want to know how to make read only problem solution tab for HTML writer. Other fields can be set to read only, but I do not see an option what permission needs to be set for disabling HTML editor to modify the content. SM is 9.34, so process designer is used.
HTML Viewer would be read-only, allowing the user to view the field but not to edit it. But how then does the field ever get populated? I'd probably use an HTML Editor with a visible condition set to [$solutionEditor]=true and an HTML Viewer with a visible condition set to [$solutionEditor]=false, or something like that. Set the $solutionEditor var wherever/however you like.