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Respected Contributor.
Respected Contributor.
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How to remove or disable Chat from SRC portal

Hello Experts,

 

I am using SM 9.51. I would like to remove or disbale Chat feature from SRC portal. Can anyone please guide me on how to accomplish the same. Thanks.

Thanks & Regards,

USSKT.

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Super Contributor.
Super Contributor.

It seems that you have Service Manager Collaboration successfully deployed. In the installation guide I found the parameter Enable Chat:

# ansible-playbook -i ansible_targets configure.yml --tags "enableChat" -- extra-vars '{"toggle_chat":"true","chat_url":"https://<ChatUI_url>"}'

Service Manager Collaboration: https://softwaresupport.hpe.com/km/KM02588595/sm_installation_guide-9.50.pdf Pages 387 - 488

 

The only concern is that there seems to be no way to disable the chat exclusively on SRC without affecting the other portals

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