How to set a field to set current operator name
I would like to create a new rule sets to set field as operator name that currently logged in to the HP SM.
Here's the code:
but seems HP SM not recognized the $lo
How can I achieve this requirement? Appreciate for anything helps.
Are you using setfield rule? If yes please try on your test any of the below, I could Not quickly validate it on my end currently, so check both first. You may also check some default rulesets for sample (ex: "im.task.set.openedby")
so first of all you have to decide where you want to write this code
second will be interesting find out in which sm-object u typed it?