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How to set scheduler in HPSM

Hi Team,

 

We have created one script in which if the Interaction in "resolve" state for 24hours then it will automatically goes in "close" state.

For that the script needs to run after every 10 min. So for that we want to run the script automatically after every 10 min. But we don’t know how to configure that auto scheduler in HPSM 9.30, Can anyone help for that?

Regards,

Rajiv

 

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Re: How to set scheduler in HPSM

Can't you set the "Repeat Interval' for that Schedule to what ever time you need?
Repeat Interval field on the schedule has Monthly, Quarterly & few other options, above that there will be a box, put '00:10:00' in it.

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Re: How to set scheduler in HPSM

you have to create an entry for the scheduler

db -> schedule

there you can define which script, how often....

 

then you have to add the scheduler in the startup record

db -> info -> startup

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