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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..
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How to stop notification for particular title

Hi Expert!

We are receving the notification for particular title, which we need to avoid. I have used the below condition.

Bt still we are receving notification.

Arug

jscall( "htmlemailtemplates.getMailBody", "IM Close_Device Owner_CI", $L.file, $L.file.save)

not (logical.name in $L.file) and brief.description in $L.file="IMDAD" 

notify method: NONE

Receipents: Email ID

Best Regards,
Tom
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6 Replies
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Established Member..
Established Member..

Re: How to stop notification for particular title

what kind of situation you do not want the notification sent?

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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: How to stop notification for particular title

Here problem we are facing for particular title we don't want recieve notification for Open and Closed status.

Best Regards,
Tom
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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: How to stop notification for particular title

Anyone has implemented same requirement before?

Best Regards,
Tom
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Absent Member.
Absent Member.

Re: How to stop notification for particular title

Hi

In my opinion condition is wrong, the first part of the condition:

not (logical.name in $L.file) - not what ? null ? equal ?

Best Regards,

Andrzej

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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: How to stop notification for particular title

The mail doesn't contain any CI values, I am looking filter it through description field.

Best Regards,
Tom
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Knowledge Partner
Knowledge Partner

Re: How to stop notification for particular title

If i got what you want, you can use index() function .... but ... i don't belive this is a good think to do, you should do some tests and see if you will not have performance issues...

Wish you luck!

Regards,

Breno Abreu

Regards,
Breno Abreu

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