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omeraydin Absent Member.
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I can't see interaction from dashboard with ess page

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Hi,

I added dashboard to the ess menu. I can see dashboard with ess but the dashboard links don't open the interaction .

thnx

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omeraydin Absent Member.
Absent Member.

Re: I can't see interaction from dashboard with ess page

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Thank you for your reply, but I wanna see interaction from the dashboard. I guess, I should modify the sd.search field for the problem.

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Absent Member.. John Stagaman Absent Member..
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Re: I can't see interaction from dashboard with ess page

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An ESS login is limited to access only interactions where the logged in user is the service recipient or primary contact for the record. When the ESS user attempts to drill down from the dashboard, the query contraint is applied. They can only drill down to their own records. 

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omeraydin Absent Member.
Absent Member.

Re: I can't see interaction from dashboard with ess page

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Thank you for your reply, but I wanna see interaction from the dashboard. I guess, I should modify the sd.search field for the problem.

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