Improve search performance in HPSM 7.11
We are using HP Service Manager 7.11 , We have 1625305 tickets are available in the system, when we are search blank/Assignment group, its taking 1 minute 5 second to display the
list of record. can any one suggest how we can improve the searching performance.
Below are the details:
Application: HPSM7.11 ( Stand alone and 30 concurrent user )
OS : Window Server 2003 64 bit
Database : SQL 2003 Standard
Integration : SMS and Om using HP ScAuto .
Nagaraja B Sagar