Captain Captain
Captain
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Incidents activity not updating in activity tab status

Hello Folks,

We have SM 9.64 on windows. We are facing issue with Incidents activity update status like if we changed WIP to assignee & more but time activity not updating in Activity Tab. Can any one suggest how to configure this task.

 

Thanks 

Dinesh  

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1 Reply
Commodore Commodore
Commodore

The configuration is defined in Activity Actions.

You can go to Databse Manager -> Search for table activityactions.

For Incidents, search for Name "Update Activities" and table "probsummary" 

Add the name, condition and description as per your requirement.

Regards,
Matilda
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